Emergency lockouts, lock changes and door repairs in Moseley and nearby Kings Heath, Balsall Heath, Hall Green.
Tap to call — fastest way to get someone out to you
Large Victorian villas, a high proportion converted into flats or let as shared houses.
Conversions here mean layered locks — a communal street door, a flat door, and sometimes an internal hall or landing door, each on a different key. Lost keys are rarely one lock, and it is worth establishing on the phone how many doors are actually affected before anyone sets off, because the answer changes both the price and the parts needed. The conservation area adds the same constraint seen in Edgbaston: the street door is often original and cannot simply have a modern lock cut into it. There is also a practical point specific to conversions. When a communal door lock is changed, every resident needs a key, and that is a job to arrange in daylight with the other flats rather than something to sort out at midnight.
Communal street door faults, flat door lock changes between tenancies, keys lost from multi-door bunches, and internal landing doors on older mechanisms with no obvious replacement.
The village centre is congested most evenings and parking on the surrounding roads is permit-controlled. Converted villas are usually set back with the flat letter on the internal door rather than visible from the street, so give the flat letter and the house number together.
We also cover Kings Heath, Balsall Heath, Hall Green from the same patch, so if you are on the boundary it makes no difference to how quickly someone can reach you.
Write down which of your keys opens which door and keep it somewhere other than your keyring. When a bunch goes missing, the first question is always which locks are now compromised, and most people genuinely do not know — which turns a one-cylinder job into replacing everything as a precaution.
Three steps, and you know the price before anyone touches the door.
What has happened, what kind of door, and where you are. You get a likely cost range and an honest arrival estimate — not a best case.
The locksmith looks at the actual lock and confirms the price. If it is more than the estimate, you hear why before work starts, and you can say no.
Door opened or lock fitted, everything tested with you there. Card or cash on completion, with a receipt and warranty.
Domestic and commercial. If the lock, door or key has failed, it is usually one of these.
Keys inside, door slammed, lost or stolen keys. We aim to open without damage, then advise if the lock needs replacing. More
After moving house, a tenancy change, lost keys or a break-in. British Standard cylinders and anti-snap options explained before fitting. More
Stiff handles, dropped doors, failed gearboxes. Often a repair rather than a full mechanism — we check before quoting. More
Snapped key in the barrel. Removed with extraction tools, then the lock is tested to check nothing else has been damaged. More
Damaged doors and frames made secure the same visit, with paperwork for your insurer. More
Anti-snap cylinders, restrictor plates, window locks and door reinforcement, quoted as an option and never as a condition of the callout. More
B13, plus the neighbouring areas of Kings Heath, Balsall Heath, Hall Green. If your postcode sits on a boundary, give us the full postcode on the call and we will tell you straight away.
Large Victorian villas, a high proportion converted into flats or let as shared houses.
The village centre is congested most evenings and parking on the surrounding roads is permit-controlled. Converted villas are usually set back with the flat letter on the internal door rather than visible from the street, so give the flat letter and the house number together.
Not if the lock allows otherwise. Most standard cylinders and nightlatches can be opened non-destructively. Some high-security locks cannot, and if that is the case you will be told before anything is drilled, along with the cost of the replacement.
It depends on the lock type, the time of day and whether the cylinder survives. You get an estimate range on the phone and a fixed quote at the door. There is no charge if you decide not to go ahead once you have the quote.
It depends on where you are and what is already booked in. You will get a realistic time on the call, and a message if it changes.
Yes, the line is answered 24 hours. Out-of-hours rates are explained on the call, not added afterwards.
Yes, for entry to a property you live in, with proof of residence. Changing locks in a rented property usually needs the landlord's agreement, and we will tell you where that line sits.
Ask for the company name, the locksmith's name and the vehicle before they arrive. You will get a written receipt with the business address on it. If anything about a locksmith feels wrong, do not let them start work.
Yes, card or cash on completion. Payment is taken after the work is finished, not upfront.
No. We do not work on vehicles at all — no car keys, no transponder programming, no key fobs. That needs a specialist auto locksmith with different equipment, and we would rather tell you now than waste your time.